Privacy Policy

1. Scope of this Policy

This Privacy Policy applies to personal information processed by NameGrid in connection with NameGrid.tech, our website features, customer communications and the services we make available through our storefront.

It does not replace the privacy notices of third-party providers that independently collect or process information when they provide domains, hosting, email, security, payment, account or checkout services.

2. Information We May Collect

Information you provide

• Name, business name and contact information;
• Email address and telephone number;
• Information submitted through contact, support or inquiry forms;
• Account or order-related information that is made available to us;
• Domain names or search terms you enter into domain-search tools;
• Communications you send to NameGrid.

Information collected automatically

• IP address and approximate location derived from it;
• Browser type, device type and operating system;
• Pages visited, referring pages and interaction information;
• Date, time and technical request information;
• Cookie and similar technology identifiers where used.

3. How We Use Information

We may use personal information to:

• Operate, maintain and improve NameGrid.tech;
• Respond to questions, support requests and customer communications;
• Provide domain-search results and route requested transactions;
• Facilitate purchases and delivery of products through applicable service providers;
• Protect our website, customers and systems against fraud, abuse and security threats;
• Maintain records required for business, accounting, legal or compliance purposes;
• Understand website usage and improve customer experience;
• Send service-related communications;
• Send marketing communications where permitted by law and applicable preferences.

4. Legal Bases for Processing

Where applicable privacy law requires a legal basis, processing may be based on the performance of a contract or steps taken at your request, your consent, our legitimate interests, compliance with legal obligations, or another lawful basis available under applicable law.

The appropriate basis depends on the information involved, why it is processed and the country or region in which you are located.

5. Service Providers and Reseller Partners

NameGrid may use third parties to provide technical infrastructure, reseller functionality, domain registration, hosting, email, SSL, website security, backups, marketing products, payment processing, communications and other services.

Certain products available through NameGrid are supplied or fulfilled using GoDaddy and affiliated platforms. Those providers may independently collect and process information needed to create accounts, fulfill orders, administer services, prevent fraud, comply with law and provide customer support.

6. Payments and Secure Checkout

When a transaction is completed through an external or upstream checkout platform, payment information is submitted directly to that payment or service provider according to its own security and privacy practices.

NameGrid does not need to receive your complete payment-card number simply because you initiate a purchase from a NameGrid product page. We may, however, receive transaction-related information such as product, order status, customer or account identifiers, transaction amount or other information necessary to administer an order where made available by the provider.

7. Domain Registration and Domain Data

Domain registration and transfer services may require registrant contact information and other data required by registries, registrars, ICANN policies or applicable law. That information may be collected and processed by the registrar or registry responsible for the domain.

Domain registration data may also be subject to disclosure requirements, lawful requests, registry rules and domain-specific policies.

8. Cookies and Similar Technologies

NameGrid.tech and services embedded in or linked from the site may use cookies, local storage, session identifiers or similar technologies for functions such as remembering preferences, maintaining sessions, improving security, measuring site performance and understanding usage.

Your browser can generally be configured to restrict or delete cookies. Blocking certain cookies may affect the operation of some website features.

9. Analytics and Technical Data

We may use website measurement, logging or analytics tools to understand how visitors reach and use NameGrid.tech. Depending on the tools enabled on the site, those technologies may process information such as IP address, device information, pages viewed, referring URL and interaction events.

This policy does not claim that any particular analytics platform is enabled unless it is actually installed or activated on NameGrid.tech.

10. Marketing Communications

Where permitted, NameGrid may use contact information to communicate about products, promotions or services. Where consent is required, marketing will be sent on the basis of that consent.

You may opt out of promotional email using the unsubscribe mechanism provided in the message or by contacting us. Service, security, billing and account-related messages may still be sent when necessary to provide or administer a service.

11. When Information May Be Shared

Personal information may be disclosed where reasonably necessary to:

• Provide or fulfill a service you requested;
• Use hosting, reseller, payment, domain, communications or security providers;
• Detect or prevent fraud, abuse or security incidents;
• Comply with law, legal process or a valid request from a competent authority;
• Protect the rights, property or safety of NameGrid, customers or others;
• Support a corporate transaction such as a merger, acquisition, financing or sale of assets.

We do not describe routine disclosure to service providers as a sale merely because those providers process information on our behalf. Rights relating to “sale,” “sharing” or targeted advertising are governed by the definitions in the law applicable to you.

12. International Data Transfers

NameGrid and the providers used to deliver services may operate in different countries. Information may therefore be processed outside your home country. Where required, applicable providers are responsible for using appropriate mechanisms for international transfers of personal information.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain business and transaction records, resolve disputes, prevent abuse and comply with legal, tax, accounting or regulatory obligations.

Retention periods can differ depending on the type of information and the service involved.

14. Information Security

We use reasonable administrative and technical measures appropriate to the services we operate to help protect information from unauthorized access, misuse, alteration or loss. However, no website, network, database, transmission method or storage system can be guaranteed to be completely secure.

You are responsible for protecting your own account credentials and for notifying the relevant provider if you suspect unauthorized use of an account.

15. Your Privacy Rights

Depending on where you live and the law that applies, you may have rights relating to your personal information. These may include rights to:

Some requests concerning information held directly by an upstream provider may need to be submitted to that provider. We may ask for reasonable verification before acting on a privacy request.

16. Children’s Privacy

NameGrid services are intended for business and professional use and are not directed to children. We do not knowingly invite children to purchase services through NameGrid.

17. Third-Party Websites and Services

NameGrid.tech may link or redirect to external websites, secure checkout pages and third-party service interfaces. Their privacy practices are governed by their own notices and policies. We encourage you to review those notices before submitting personal information.

18. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technology, provider relationships or legal requirements. The revised policy will be posted on this page with an updated revision date.

19. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact NameGrid using the contact methods published on our website.